Parent testimonials

The following parent testimonials provide a snapshot of what our parents think about the care their children receive at High Bank Day Nursery:

“My little boy is one year old and started High Bank Nursery in January, he was naturally unsettled initially given lockdown and not really leaving my side for the first year of his life but the staff have been so amazing with him and me. Within a short space of time, he’s gone from crying his eyes out when leaving me to smiling and laughing when he sees the staff. It’s such a relief for me. The app is fantastic for keeping me updated in the day and is so detailed so that puts my mind at rest, it’s lovely to see the photos they upload of him having fun. I also love how the nursery have their own chef who prepares nutritious healthy meals each day. My son is a huge fan of being outdoors so I knew he would particularly love this nursery as they spend lots of time outdoors on the farm. I would highly recommend this nursery.”

“My youngest daughter is at High Bank and my oldest left in September to go to school. The staff are lovely and very friendly. Both of my girls have been extremely happy here and love the staff. I chose the nursery due to the great outside space and when I first visited, it really stood out how  happy all the children were. It’s great that it is situated on a farm so the children get to see the animals daily and help to collect the eggs from the chickens. I love the activities that are included, like forest school, football, music sessions. I feel that it has really helped my eldest daughter now she is at school when it comes to learning. It’s surprising how much knowledge she has which she has gained from nursery. The nursery have really worked hard to make the environment covid-19 safe, including building extra rooms so the children have more space. I feel reassured that my daughter is as safe as she can be in this current climate. I highly recommend High Bank Nursery.”

“My child had attended three nurseries before going to High Bank and this nursery is in a completely different league. The children benefit from provisions that other settings simply cannot offer – lots of outdoor activities on the farm as well as external sources including tuition from a French teacher, a musician and a football coach at no extra cost. My child learns about wildlife, spends lots of time outdoors and does wonderful crafting activities. He adores the staff and I am extremely confident that as he is in his final months at High Bank they are preparing him well for the transition to school.”

“Lots of variety for the children to explore and learn at this nursery. The staff are always helpful and paid particular attention to ensure my child settled well after a shaky start. Any issues raised by myself with the staff were always addressed and rectified where that was possible. Ringing to check on your child is not frowned upon and really helped my anxiety in those first few weeks. The nursery’s handling of the current pandemic should be applauded. I have every confidence they are doing everything possible to ensure the safety of staff and children.”

“I love this nursery, I think it is a great nursery and I don’t worry at all about my daughter. The app they use provides added assurance. The staff are lovely and always have time for a catch-up. She gets a yearly report which was so lovely. My daughter regularly comes home with art that she has completed and activities that challenge her skills. I think it is fantastic.”

“From the moment we looked around the nursery, we knew that we wanted our son to attend here. The outdoor space is amazing, and the staff are so friendly and warm. Our Son has attended High Bank since September 2019, and I couldn’t recommend the nursery enough. He has always engaged in lots of fun activities, and the staff are so kind and caring (even towards me!). I love getting to see what he is getting up to throughout the day, through the app which is updated regularly. Through these uncertain times, we have been updated on the progress and safety measures in place. The nursery and staff have worked so hard to ensure that everything is as normal as possible for the children attending. Thank you!”

“We have two children at High Bank. They are so happy there and have been since they started last September. The children were much less settled at their previous nursery but the care and attention the staff give the children makes it a brilliant environment that they are relaxed in. The activities the 
children get to do appeal especially to our girl who loves the painting and water play. There are multiple spaces outdoors and animals to interact with. They were very fair with the policies for payment during lockdown. I would recommend the nursery without hesitation.”

“We have had our children at High Bank Nursery for the past 7 years. In that time I have been constantly impressed by everything about the nursery. We were so apprehensive dropping our eldest daughter off when she was only months old, but that first day you gave me a little care pack with tissues (I needed them!), Camomile tea and a little chocolate with a gorgeous little poem – and that thoughtfulness and creativity has carried right though our whole experience with you. There always seems to be something new happening, fresh ideas, nothing seems too much trouble, it just keeps getting better and better. The girls loved the indoor/outdoor/ever changing themed spaces they get to play in, the incredible range of activities they do (gardening club, cooking, singing, dancing, yoga, forest school, painting and loads more), and the whole team are all absolutely lovely – but most importantly for us is the fact that the children so happy to be there and we know they are well cared for. We could never manage the range of activities at home that they get at nursery, not to mention having that time to play with other children – we think it’s given them a great start in life, full of confidence and great experiences. The added bonus that they can visit the goats, pigs and look at the cows outside – not to mention collecting eggs from the chickens – it is just idyllic! It really is the perfect nursery and I can’t sing your praises highly enough, we will miss you all! 

“This is a fantastic nursery, my daughter loves coming here. They are caring and very accommodating, they’ve made education fun, meaning that my daughter is learning every day and not even realising it. All of the staff there are amazing.”

“Our daughter attends 3 days per week at High Bank and we are over the moon with how well she has settled there and the care she receives. This is thanks to the wonderful staff in the rooms who are so warm, caring and confident with the children. At every drop-off and pick up, I can see that my daughter feels cared for and safe. Yes, the farm setting and the activities are all excellent but truly it is the ladies in this nursery who are caring for my child who make the biggest difference to her day. From the moment she arrives, she gets cuddles, giggles, encouragement, play and lots more. They are wonderful and I can’t speak more highly of them.”

“High Bank is a great nursery. My son started here in July last year and he absolutely loves it. The staff at the nursery are brilliant they are so enthusiastic and caring towards the children. The facilities, especially the outside area which my son loves are great. We couldn’t be happier that we chose High Bank for our son. We can go to work knowing he is happy and well looked after, which is a great feeling.”

“The staff are extremely caring, empathetic and nurturing of the children. The facilities are first class and the activities extremely varied and stimulating for the children. My daughter loves High Bank and I recommend them to everyone.”

“My husband and I knew we wanted to send our children to High Bank even before we were pregnant and now my twins have been at High Bank for over a year now since they were 6 months old. The staff have looked after our girls excellently and they are thriving in so many ways. There is a lovely warm and friendly atmosphere within the nursery and my girls always come home happy and very well fed. I am sure the food I cook at home is nowhere near as nice as the food they get at High Bank. The nursery is always consulting with parents about plans they are making, changes to menus and ways to improve. They send out weekly email updates with an overview of the week and I find this so helpful in keeping in the know with what is going on. I can’t recommend this Nursery enough for all they have done for our girls and the support and guidance that they have provided to my Husband and I. It really is an outstanding nursery.”

“This is a fabulous nursery. I have had both children pass through from the baby room and love the emphasis on the outdoors and the farm just outside. I have always felt very secure leaving my children there and they always leave happy.”

“I would have no hesitation in recommending this nursery to friends or family as it was a hard decision to start nursery without feeling a little bit of ‘mummy guilt’. Knowing that they enjoy nursery, eat well, nap well makes it worthwhile.”